Cancellation and Refund Policy

This Cancellation and Refund Policy outlines the guidelines and procedures regarding the cancellation of subscriptions and eligibility for refunds for services offered on shopsearching. By subscribing to our services, you agree to comply with the following terms.

1. Subscription Plans

shopsearching offers both monthly and annual subscription plans to business owners. You may cancel your subscription at any time; however, refund eligibility depends on the cancellation timing and type of subscription.

2. Cancellation Policy

Monthly Subscriptions: Monthly subscriptions can be canceled at any time. Your subscription will remain active until the end of the current billing period. No refunds will be issued for the remaining days of the billing cycle after cancellation.
Annual Subscriptions: Annual subscriptions may be canceled at any time, but refunds are only available if cancellation is requested within 14 days of the initial payment date.

3. Refund Eligibility

Refunds are available only under the following conditions:

Monthly Subscriptions: No refunds are issued for monthly subscriptions once the payment has been processed, except in cases where a technical issue on our platform prevents access to your listing.
Annual Subscriptions: Refunds are available if cancellation is requested within 14 days of the purchase date. After this period, refunds will not be issued for any reason.

4. Exceptions to the Refund Policy

In the following cases, no refunds will be issued:

If a subscription is canceled after the 14-day window for annual plans.
If the subscription was terminated due to a violation of our Terms and Conditions.
If the user fails to maintain accurate and updated business information on their listing.

5. Requesting a Refund

To request a refund, please contact our support team at contact@shopsearching with your account details and reason for cancellation. Refund requests will be processed within 10 business days after eligibility confirmation.

6. Changes to the Cancellation and Refund Policy

shopsearching reserves the right to modify this Cancellation and Refund Policy at any time. Changes will be effective immediately upon posting, and continued use of our services after changes constitutes acceptance of the updated policy.

7. Contact Information

If you have any questions or concerns regarding this policy, please reach out to us at contact@shopsearching.

About ShopSearching.com

ShopSearching.com is a comprehensive local business discovery and analytics platform built to help customers easily find trusted shops, services, and brands across cities and towns in India. From small neighbourhood stores to growing enterprises, ShopSearching.com connects people with businesses that matter to them.

Our platform lists millions of verified businesses across categories such as retail, healthcare, hotels, restaurants, services, and professional providers. Each business profile is designed to surface accurate information including address, contact details, reviews, photos, operating hours, and real customer engagement signals.

For business owners, ShopSearching.com goes beyond basic listings. Claimed businesses gain access to advanced analytics such as impressions, profile visits, QR scans, keyword rankings, lead enquiries, and competitor comparisons. These insights help businesses understand customer intent, track performance, and improve local search visibility.

We specifically help brick-and-mortar businesses turn offline footfall into measurable online growth. By using scan-to-shop QR codes, verified listings, reviews, and direct contact tools like WhatsApp integration, physical stores can convert walk-in customers into profile visits, enquiries, calls, and repeat customers — all tracked inside a single dashboard.

ShopSearching.com.com bridges the gap between offline discovery and online action. Automated reports, review management, lead tracking, and keyword insights empower local shops to make data-driven decisions instead of relying on guesswork.

Whether you are a customer searching for reliable local businesses or a business owner looking to increase visibility, trust, and conversions, ShopSearching.com provides a growth-focused ecosystem designed for the modern local marketplace.

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